Monday, May 25, 2020

Lord of the Flies Allegory Civilization vs. Savagery Essay

Lord of the Flies Allegory: Civilization vs. Savagery Every human has a primal instinct lying within them. It is not a question of how close to the actual surface it dwells, but rather how well an individual controls and copes with it. In a state of prolonged anguish and panic, what is one truly capable of? Can one remain sophisticated or will the temptation of their dark subconscious take over, bringing out the barbarianism which exists in us all? William Golding’s Lord of the Flies explores this inquiry through an allegory represented by a group of boys who have been marooned on a deserted island, with no surviving adults. Lord of the Flies has been interpreted and analyzed in several different manners; scholars have derived that the†¦show more content†¦They politely sit and listen to him, obeying the rules of never interrupting the person holding the conch. Ralphs traits of understanding and individualism make him an ideal leader who upholds his former British society’s rules and standards. He is the only one who cares about the well-being of everyone by building shelters and starting the signal fire. He holds the society together and without him it would crumble. Jack is the total opposite of Ralph. He represents savagery and the hunger for power. In a world where evil easily corrupts ones soul, it is Jack who eventually prevails and overthrows Ralph. Jack steadily progresses into becoming a full savage throughout the novel. â€Å"I thought I might kill,† (Golding, 51). Jacks first encounters with the pigs are developmental. Physically he is capable of hunting them down, but mentally he is still chained down by the shackles of civilized society. However eventually he lets go of his old ways and lets his primal instincts surface in order to hunt his prey. Jack also pines for Ralph’s position as chief. He tries to manipulate people into questioning Ralph’s orders and not listening to Ralph at all. â€Å"A fire! Make a fire! At once half the boys were on their feet. Jack clamored among them, the conch forgotten.† â€Å"Come on! Follow me!† Jack uses the children’s excitement to his advantage egging them on instead of telling them to listen to Ralph. He wants Ralph to haveShow MoreRelatedLord of the Flies3107 Words   |  13 PagesLord of the Flies William Golding In Between the Modern and the Postmodern Content: 1. Fragments chosen.............................................................................. 2. In Between the Modern and the Postmodern - essey........................ 3. Questions.............................................................................................. 4. Bibliography........................................................................................ [Read MoreLord Of The Flies Literary Analysis1191 Words   |  5 Pages â€Å"Lord of the Flies† written by William Golding and published in 1954 is an allegory and social commentary that takes place on a deserted tropical island. An island that becomes populated when a plane crashes and leaves British schoolboys stranded. The group of boys attempt to recreate the civilization they came from, by choosing a leader: Ralph but, Jack wants to lead also, which causes the boys to little by little leave civility and form into savages. The microcosm Golding creates exploresRead Morelord of the flies notebook check4355 Words   |  20 Pagesï » ¿Lord of the Flies Notebook Check 1. â€Å"Why Boys Become Vicious† Author Study 2. Vocabulary 3. Characterization 4. Plot/Conflict 5. Symbolism 6. Allegory 7. Chapters 1, 2, and 3 Questions 8. Chapters 4, 5, and 6 Questions 9. Chapters 7, 8, and 9 Questions 10. Chapters 10, 11, and 12 Questions Notebook Check #1: â€Å"Why Boys Become Vicious† Author Study â€Å"Why Boys Become Vicious† (1989) William Golding Written in response to the murder of a two-year-old boy by two twelve-year-old boys. AnswerRead MoreScript For English Project Analysis1993 Words   |  8 Pagesobservance of the New Moon holiday in Chinese culture, whereas family feasts with turkeys are traditionally held during Thanksgiving in the American culture. At the same time, traditions behave as the foundation of many lifestyles and even entire civilizations themselves in our world. While this creates a sense of security and belonging, detriments are soon to follow if such customs are too strictly adhered to. Hence, change in a tradition is called upon when one’s virtues must be advanced to suit his

Thursday, May 14, 2020

Questions On The s Cotton Gin Made Cotton - 1559 Words

Unit 5 Essential Questions 1) Whitney s cotton gin made cotton generation gigantically beneficial, and made a regularly expanding interest for slave work. The South s reliance on cotton creation attached it monetarily to the manor framework and racially to white amazingness. The social culture and political mastery of the moderately little manor gentry disguised subjection s extraordinary social and financial expenses for whites and also blacks. Most slaves were held by a couple of substantial grower. At the same time most slave-owners had few slaves, and most southern whites had no slaves whatsoever. All things considered, aside from a couple of mountain whites, the majority of southern whites firmly upheld subjection and racial amazingness on the grounds that they esteemed the trust of getting to be slave-owners themselves, and in light of the fact that white racial character provided for them a feeling of prevalence over the blacks. The treatment of the monetarily profitable slaves fluctuated extensively. I nside the limits of the brutal framework, slaves longed for opportunity and attempted to keep up their mankind, including family life. The more established dark colonization development was generally supplanted in the 1830s by a radical Garrisoning abolitionism requesting a prompt end to bondage. 2) Garrison was the most famous American abolitionist, an advocate of â€Å"nonresistance,† and editor of The Liberator. His father, a Canadian sea captain who drank heavily,Show MoreRelatedWas The Civil War Inevitable?1724 Words   |  7 Pagesor injuries (Reilly 2016). One may question why this war was the most deadly in history and could it have been prevented. A vast majority of historians will argue that this war was inevitable due to many precipitating factors, mainly being the invention of the cotton gin by Eli Whitney in 1794, economic issues, publications and acts passed during the early 1800’s, state’s rights , and John Brown’s raid in 1859. All of these factors had one central theme that made this war inevitable to happen: slaveryRead MoreWhat Does Sequoyah s Life Story Tell You About Him And The Cherokee People? Essay995 Words   |  4 Pageswas moved west. Andrew Jackson, with popular opinion behind him, ruled the day. Vocabulary Trail of Tears - The route which several tribes of Native Americans were forced to walk, they didn’t want to leave their homes so they shed many tears Questions 4. Why is Worchester v. Georgia an important case? The Worchester v. Georgia is an important case because, President Jackson violated the court but, the Cherokee people still got the right to have their original land This is commonly specifiedRead MoreA Brief Note On Science And The Nineteenth Century1249 Words   |  5 Pagesalso taken a toll with the Industrial Revolution. Which is still one of the most significant economic changes in American history to date. And although Darwin’s finds did not occur in the US, the effects of his theory of evolution made men and women in the states question their beliefs and faith in religion. Technological developments also created issues for the church as they were losing grip of power on their believers. Even though religion played a large role in the early nineteenth century, givenRead MoreAp U.S. History Chapter 161577 Words   |  7 Pagesauthors’ answers to certain key questions about the causes and consequences of the nation’s â€Å"awesome trial by fire,† the Civil War. Look at this section and list three major questions you think the authors will be addressing in the next seven chapters. (1) (2) (3) 2. Southern Economy and Social Structure a. Explain the connection between the invention of the cotton gin by Eli _________ in 17___ and the rapid expansion of short-staple cotton production based on slave laborRead MoreTranscendentalism : Transcendentalism, Transcendentalism And Rejection Of Traditional Religion1594 Words   |  7 Pages1830’s and 1840’s. Most of the emphasis with it was placed on individualism and rejection of traditional religion, which they believed there was no need for. The basic belief was that everyone can communicate with God and nature in their own way and that each soul is a single part of a Great Spirit. †¢ Transcendentalism was important for what it demonstrated about the mindset of 19th century America. It showed that, after the Second Great Awakening, people were beginning to once again question traditionalRead MoreLevis and You Essay1667 Words   |  7 Pagesjourney. There are two billion jeans produced annually according to the Environmental Justice Foundation and your pair is one of them. How many gallons of water, fertilizer and chemicals do you think went into them ? These are questions that make many of us cringe and they are questions that need to be answered. The production of these jeans is such an intimately global event that we all play different roles in their production and consumption. So now lets take a deeper look at where those Levi’s reallyRead MoreThe Civil War Of The United States Essay1315 Words   |  6 Pageseconomic factors made slavery more profitable than it had been before 1790. Slavery was a huge issue. In fact, slavery was so serious it was one of the primary reasons for the civil war. Slavery had some high times and some low times in the 1800 s, but no matter how it was going some people were always for it and some people were always against it. Chief among these was the rise of a great cotton-growing industry in the South, stimulated by the introduction of new types of cotton and by Eli Whitney’sRead MoreThe Founding Fathers Since The 19th Century1855 Words   |  8 PagesOften overlooked, the cotton gin was a driving force in westward expansion, the continued brutal treatment and destruction of native peoples, the growth of slave trade, and the advancement of the northern and southern economies. With the increased profitability of cotton, the hope of enslaved blacks for freedom was quickly extinguished and the growing tension between the North and the South hailed the advent of the Civil War. The 1800s, due to the widespread use of the cotton gin and access to new landsRead MoreSimilarly As The First Thirteen Provinces Battled For Their1521 Words   |  7 Pagescalled State s Rights and turned into an intriguing issue in congress. Be that as it may, the principle fight between the North and South, and the most passionate one, was over the issue of subjugation. America was a horticultural country and products, for example, cotton were sought after around the globe. Cotton developed well in the southern atmosphere, however it was a troublesome plant to assemble and handle. Work as slaves was utilized on vast ranches to plant and collect cotton and also sugarRead MoreSlavery And The Slave Labor Essay1410 Words   |  6 Pages The argument with the obsessive question of whether or not slave labor was profitable as well as free. The question remains could a southern farmer who made money have made more money if he had employed free workers? The question remains with deep speculation as the comparisons between free labor and slave labor in the south slave plantations were valued with low expectations considering the varying climate conditions, the nature of the crops and many other reasons. Why not Native Americans

Wednesday, May 6, 2020

The Problem with Current American History School Books Essay

Textbooks today should have more of what was in texts centuries ago. I feel Fitzgerald’s analysis on American history is correct; they don’t have nearly as much useful information as they did in the past. Children should know the importance of World War II, the Revolutionary War and why the Berlin wall came down. Children should have current events on what’s going on in American today, and know the importance and discuss the significance of each of them. There are so many acts of sacrifice, heroism, compassion and courage, unity and fierce determination. These examples are particularly important to our children. I feel as though children reflect the values they see in their parents, and in their heroes. In most recent years our†¦show more content†¦We re-enacted The Mayflower, had a Thanksgiving feast with all of the children and I was one of the many turkeys who got shot that day. I dressed up in a black trash bag, made feathers out of constructi on paper and decorated the trash bag to make it extremely colorful. I feel that The Mayflower has a famous place in American history as a symbol of early European colonization of the future United States, and shouldn’t be left out of textbooks or the school’s curriculum. Back then I thought that is was irrelevant, and wanted to know why I had to be a turkey, now I know the significance of the entire play. There are so many in this world that simply does not adhere to the ideals we believe in, maybe that is why they feel what’s in the textbooks today are useful information. The author’s of the textbooks should think back to when they were growing up, what they remembered and be sure to include it in the textbooks. There are so many significant events that have happened within the past ten years. History is important for our children to understand, to give them a better sense of how to understand what we do and a sense of what it means to be an American; a sense of importance and serving something greater than yourself in life. One of the most defining moments of recent American history was Flight 93. Flight 93 is an amazing lesson and should be in textbooks for many years to come. The people on that plane lovedShow MoreRelatedLies My Teacher Told Me1094 Words   |  5 Pages The book Lies My Teacher Told me, by James W. Loewen, was written with the intention to info rm anybody that has ever learned about history, in the United States, using a textbook that they have, most likely, been given false information. The books and information that has been in Elementary schools, middle schools, high schools, and even college classes are skewed, by mostly telling stories in the United States favor. Loewen wrote the book to tell the real stories of our nation s history. The bookRead MoreIssues with Native American Education Essay1528 Words   |  7 Pagesmodern American society is best defined by its education. A good part of the average person’s life is spent at school, going to school, and paying for school. However, even though education is so obviously very important, there are many groups in America that are getting shorted. The Native Americans are a key group that has struggled the most. The largest obstacle they face is lack of proper education. The standard educational practices being used for the instruction of Native American peop lesRead MorePersuasive Essay On Black Hawk Down1210 Words   |  5 Pagesthis fact influenced Mark Bowden to set all norms aside as he wrote his book Black Hawk Down and used uncommon techniques to allow students to make connections on their own about the event of the Battle of Mogadishu. The Battle of Mogadishu took place in 1993 in Mogadishu, Somalia, quickly becoming a terrible situation for many Delta Forces and Rangers as they seemingly fought an entire city, unprepared. Themes within the book Black Hawk Down include: moral decisions, brotherhood, and nationalismRead MoreAnalysis Of Fahrenheit 451 : Satire Of Censorship982 Words   |  4 PagesBradbury’s novel is one characterized by much control. In Bradbury’s world, books were burned, and the public had access to very little information. The government was able to mask what they felt would dissatisfy them. Therefore, it means that history has been turned to be whatever the media wants it to be. Free media is given the same liberties with the American government thus enabling the American government to manipulate history and information. To be precise, the media of nowadays censor anythingRead MoreWhite Bread Thematic Essay. Approaches To And Specific1208 Words   |  5 Pagesnon-hispanics will make up less than half of the school aged population† (Smith) Our country is ever growing and it doesn t seem right to exclude cultural education to students when our nation was built by immigrants. Building curriculums that acknowledge different cultures, race, and gender to provide awareness and a comfortable learning environment. Students come from all walks of life. Unbiased attitudes allows students to succeed not just in school, but through their lives. Having a cultural understandingRead MoreHistory And Evolution Of Vocational Education846 Words   |  4 PagesThe book includes sections dedicated to the following but not limited to AVERA membership and finances, organization newsletter, issues discussed by the organization, action taken by the organization, relationship with other organizations, the Beacon, the publication journal, and the presidential address addressing vocational education research. This book describes vocational education in America, updating key trends based on available data and focusing on selected issues relevant to current policyRead MoreLgbt History And The Modern Era1737 Words   |  7 Pagesprevalent shown throughout history. History books in today’s society highlight the majority of groups of people and historical events. This essay will prove that there is a problematic issue where LGBT lives and existences are being erased throughout history and the modern era. Throughout, it will be explained how these groups of people are being underrepresented within history, major wars, and the modern era. History covers a very broad spectrum of time, with recorded history going as far back as fiveRead More Lies My Teacher Told Me by James Loewen Essay example1439 Words   |  6 PagesJames Loewen wrote the book ?Lies My Teacher Told ME? to help the students of the United States become aware of their true history. This book attempts to show how and why American history has been taught the way it has without regard for the truth. Mr. Loewen had compared twelve different history textbooks they are: The Great Republic, The American Way, Land of Promise, Rise of the American Nation, Challenge of Freedom, American Adventures, Discovering American History, The American Tradition, Life andRead MoreAnalysis Of Bill O Reilly1688 Words   |  7 Pagesthe author of Killing Kennedy, and he wrote the book in 2012. O’Reilly was born in 1949 in New York City and later graduated from Marist College with a degree in history in the 1970s. Bill then taught high school for many years before go ing back to college to get a masters degree in journalism. Starting in the 1980s, O’Reilly began working in television becoming a correspondent for many different news stations. In the 1990s, Bill went back to school this time at Harvard to get a degree in publicRead MoreIs it Necessary to Imitate Others to become Original and Creative?1116 Words   |  5 Pageselse before becoming original and creative is wrong and that it isnt necessary to imitate others Duplicating another person’s personality and traits can have a negative influence on the imitator. For example, when a boy sees a popular person at his school and he wants to be popular, he’ll try to do what the other individual is doing. Probably because he thinks whatever the other student is doing is causing them to have so much attention. So, the kid that everybody knows is a putrid person, he bullies

Tuesday, May 5, 2020

Managing change and Internal Communications - MyAssignmenthelp.com

Question: Discuss about the Managing change and Internal Communications. Answer: Introduction United Airlines has been in a bad light due to a major incident that happend i the recent past. A pilot on the airlines flight used the flights intercom to make comments about her personal life and also commented on the election process going on in the US, specifically giving opinions about the two candidates, Hillary Clinton and Donald Trump. This incident made the airline look very unprofessional in front of the general public. The news spread like a fire through social media and the company lost a lot of customers. This inident clearly stated the irresponsible behaviour of the airlines employees. The safety and security provided by the airlines was put to question too. The competitors were all set to take advantage of this incident and United Airlines was trying to fix what had been done. This has led to the dissatisfaction of the organizations internal and external stakeholders and has also brought a bad name to the Airlines in the society. The company lost its customer base and could not target new customers due to its current bad image in the eyes of the public. In order to rectify what was done in the past, the company has to make several changes in its existing policies and business strategies. This change requires effective communication and stakeholder management(Rick, 2013). The purpose of this report is to provide the organization with appropriate ways to motivate and manage the change both within the organization as well as outside the organization. The internal environment includes the staff and the external environment includes customers, business clients and the society as a whole. The report also includes a description of the stakeholders of United Airlines and the methods that the organization can use to develop strong long term relationship with its key stakeholders(Murphy, 2013). Ways an organisation can 'motivate' change Change is an inevitable phenomenon. Due to the fast growing nature of the business, it has become very important for companies to modify their policies from time to time. This change in the organizations policies and strategies and be both internally and externally induced. The first step towards change initiation is to identify the need of change and the nature of change. After that the area of change should be recognized and a path on how to communicate and implement the change should be developed(Eisenhauer, 2013). Change in any organization has to be motivated and communicated internally to the employees and externally to the stakeholders like customers. For any organization that wants to introduce change, it is very important to identify the problem or cause of the change and set new goals and objectives(ACAS, 2012). The internal environment of the organization works towards the achievement of organizational goals. Hence, in order to introduce change internally, the organization should either develop new goals or make amendments to the existing one. It is also very important to gather data and information that clearly states the problem and devise a solution. This will give an insight to the employees about what they are expected to accomplish. An agent of change should be assigned. This will enable the organization to monitor the process of change and mange it effectively. After the identification of the issue, a pathway should be defined that includes various methodologies and processes to implement the change. The consent of the employees should be considered while devising these methodologies since the employees will already be resisting to this change. If the organization involves the employees in the process of change, the employees will be more welcoming towards it. Also, this will render emotional support to those employees who are not very happy with the change. In the end, feedback should be taken from employees on how they liked the change, the process and its implementation. This feedback is very important for the organization in order to discover the loopholes and improve accordingly(Leddy, 2015). If the organization is introducing and implementing a change in their business operations, this change has to be communicated to the external stakeholders like customers. These changes can be made to the existing products and services offered by the organization or the organization might as well introduce new products and services. In order to communicate this change effectively, it is very important to understand how the change will impact the organizations customers and clients. For instance, if the organization is making any changes in the cost of their products then there will be a direct impact of this on the customers. Customers should be made to understand the cause of this change and how they can benefit from it. A clear message should be framed that consists of the aspects of the change and the need for it. In case the organization feels that the stakeholders will not be happy about the change, the organization should empathize with them, but should also explain how this cha nge was inevitable and could prove beneficial in the long run for both the organization and the stakeholders. The organization should also identify a correct mode of communication. Wherever possible, the change should be communicated face to face rather than using emails or letters(Lernell, 2016). If the change is communicated personally, the stakeholders feel important and the organization does not appear hostile or insensitive. Also, this gives an opportunity to the organization to see the reaction of stakeholders towards the change and pacify any upset segment. In the end, change is a slow process and people should be given time to understand and adapt to this change in order to manage change effectively. Company structure and stakeholder management United Airlines is one of the largest private airline companies in the world and the fourth largest in the U.S. It was started in 1926 and is one of the founding members of the Star Alliance. During the 1930s United Airlines became the first to employ female flight attendants as well as the first commercial airline to create an inflight kitchen. United is owned and operated by its parent company United Continental Holdings which is based in Chicago(CPEQ, 2017). United Airlines operates on the corporate strategy of competing worldwide. It is the fourth largest airline in the USA. The airline has several competitive advantages over its competitors like the largest passenger inflow travelling from U.S to China, bargaining with a number of Middle East governemtn to acquire routes and the airlines Economy Plus class that is available on both domestic and international flights. The airline is using cost leadership as its business strategy. Under this strategy the organization aims to provide the right kinf od service to the right kind of the customers at the right price. The organization is using ost effectiveness and differentiation strategy to remain the cost leader in the industry. United Airlines is a multidivisional organization with a vertical hierarchical structure. A board of directors and a hierarchy of officials/authorities of the different sections of the organization, together contribute to the productivity of the organization. The President/CEO is at the top level of the hierarchy.United Airlines has about 87,800 employees approximately and operates in 54 countries with 339 destinations around the world, of which 127 are International destinations and 212 Domestic destinations(McGraw, 2013) Stakeholders are the people who are directly or indirectly related to the organization and get affected by the organizations performance and operations. The stakeholders can be divided into three major categories Primary Stakeholders, Public Stakeholders and Secondary Stakeholders. Primary stakeholders are the stakeholders that have brought the company into existence. In case of United Airlines, United Continental Holding (Owners), Customers, Suppliers, Shareholders and Employees form the part of primary stakeholders. Public stakeholders provide the organization a legal and social framework to carry its business operations(Archives, 2013). These include Government and Communities, specifically local communities and tourism industry in case of United Airlines. The third category known as secondary stakeholders, are the parties that get affected by the operations of the organizations indirectly. These include Media, Competitors and Special Interest Groups like Air Transport Association and Environmental groups. In order for an organization to work smoothly, it is very important to manage the stakeholders effectively. Honesty and communication is the key to building a long lasting relationship with the stakeholders. The key stakeholders should be identified and prioritized. In case of large organizations like United Airlines, the range of stakeholders can be very large. Hence, it becomes very important for the organization to prioritize the stakeholders. There are individuals and groups both inside and outside the organization whose needs and demands are more important than others. The stakeholders should be divided into groups and then ranked according to their importance. This will enable the organization to keep the relationship with key stakeholders intact. The organization should communicate with these stakeholders on regular intervals in order to understand their needs more appropriately. Frequent interactions also ensure that the organization is satisfying the stakeholders demands. Th is will help the organization to stay in line with the process of goal attainment(Team, 2016). The organization should also aim to develop a trustworthy relationship with the stakeholders. This can be achieved by communicating honestly and resolving any conflicts occurring between the organization and its stakeholders. The organization should aim to fulfil its commitments towards the stakeholders, especially when it comes to decision making power and reward distribution. This will help to build a strong long term relationship with the stakeholders. The stakeholders that have the right to participate in the decision making process of the organization should be involved and encouraged to participate in the process. This will make them feel valued and heard both at the same time. Also, the stakeholders will feel that company has plans for them and is working actively to maximize their profit. Once the key stakeholders are identified and their expectations are understood, the organization has to indulge in effective communication with these stakeholders. In the fast growing environment and busy schedules, technology can prove to be a great blessing(Rice, 2017). The company can develop a collaborative software package can be used to keep a particular group up to date with a specific project development. The stakeholders can also be contacted and updated using regular email newsletters and status reports. The email newsletters can also be divided into internal and external newsletter on the basis of their concern to staff and other clients. In case of small groups, a direct interaction can be arranged for. This will also give the organization to listen to the grievances of the stakeholders and resolve them instantly. Lastly, it is very important to monitor the communication and generate feedback. Even though it is important to put efforts to communicate with the stakeholders, the efforts can go all in vain if the efficiency of communication is not up to the mark. In order to ensure this, a communication monitoring system should be devised to recognize the most responsive and efficient modes of communication. These modes should then be used more widely and the lesser popular ones should be improved. Once the stakeholders have been contacted, their responses should be taken seriously. Communication is only effective if it is two way(Yaverbaum, 2017). The feedback can be gathered via surveys and interviews. This feedback provided by the stakeholders should be recorded and analysed. This will help the company to understand what the stakeholders are expecting and how to get there. Stakeholder management can hence be made easy using these methods. Conclusion To conclude, it can be said that United Airlines still has a chance to win back its customers if it considers changing its existing policies and business strategies. Introducing change is not an easy process but using the ways stated in the report, United Airlines can surely make it less complicated. Additionally, the organization is advised to constantly research and identify the change in the taste and preferences of its customers and the expectations of its stakeholders in order to identify the need of change. Any organization that does not move with the society can lose a lot of business. Also, United Airlines should indulge in effective communication with its key stakeholders in order to ensure smooth working of the organization. The stakeholders should be encouraged to participate and should be heard carefully for valuable feedback. Recommendations United Airlies should begin with a baseline survey of their work culture in order to aalyze how every individual in the organization perceives hsi role and how well they understand their responsibilities. This is very important because the crew members were not following their role responsibility durig the incident that brought down the airlines name. Review the organizations employee training campaigns. This is very important since the company needs to find out the loopholes in the process. It can either be that the training procedure is not upto the mark or else the problem lies with certain individuals who are not sticking to what they have been taught in the training. The airlines should conduct sessions where it should discuss with individuals that are working with the organization, about what is being expected of them as employees. This ession could also generate valuable feedback which could help the business as well as the employees. The company should increase customer compensation incentives and make customer service its priority if it wants to win back the trust of its customers. The company should assitionally empower its employees to resolve customer issues on the spot without causing any unnesccessary delays. The airline should reduce the volume of overbooking. It should ensure that crews are bbooked onto a flight at least 60 minutes before the departure. Most importantly the airline should limit the use of law enforcement to issues relating to security and safety only. References ACAS, 2012. How to manage change, Available at: https://www.acas.org.uk/media/pdf/k/m/Acas-How-to-manage-change-advisory-booklet.pdf Archives, T. N., 2013. Effective Communications: Raising the profile of your archive service, Available at: https://www.nationalarchives.gov.uk/documents/archives/effective-communications.pdf CPEQ, 2017. 3 internal and external communication strategy, Available at: https://www.cpeq.org/en/guides/good-neighbor/3-internal-and-external-communication-strategy Eisenhauer, T., 2013. How to Communicate During Organizational Change, Available at: https://axerosolutions.com/blogs/timeisenhauer/pulse/383/how-to-communicate-during-organizational-change Leddy, C., 2015. 5 Steps to Using External Communications to Tell Your Clients and Customers About Company Changes, Available at: https://www.middlemarketcenter.org/expert-perspectives/5-steps-to-using-external-communications-to-tell-your-clients-and-customers-about-company-changes Lernell, C., 2016. How to Communicate Product Changes To Your Users, Available at: https://community.uservoice.com/blog/how-to-communicate-product-changes-to-your-users/ McGraw, C., 2013. Using a Communication Strategy to Improve Stakeholder Relationships, Available at: https://www.pmiwdc.org/sites/default/files/presentations/201609/PMIW_Symposium2016_Presentation_McGraw.pdf Murphy, E., 2013. Managing change and Internal Communications - Internal Comms Forum, Dubai, Available at: https://www.slideshare.net/thechangesource/managing-change-and-internal-communications-internal-comms-forum-dubai Rice, S., 2017. 5 strategies for effective stakeholder management, Available at: https://worldcomgroup.com/5-strategies-for-effective-stakeholder-management Rick, T., 2013. internal change management communication, Available at: https://www.torbenrick.eu/blog/change-management/internal-communication-an-important-part-of-any-change-management-process/ Team, U., 2016. How To Build And Maintain Stakeholder Relationships Management, Available at: https://www.ukessays.com/essays/management/how-to-build-and-maintain-stakeholder-relationships-management-essay.php Yaverbaum, E., 2017. United Airlines Has A Bigger Problem Than You Think, Available at: https://www.huffingtonpost.com/entry/united-airlines-has-a-bigger-problem-than-you-think_us_58fa4374e4b0f02c3870e97f